Privacy Policy

Effective Date: May 19, 2026

At Andy's Plumbing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, services, and text messaging communications.

Information We Collect

We may collect the following types of information:

• Name
• Phone number
• Email address
• Service address
• Appointment details
• Billing and payment information
• Communication history

How We Use Your Information

We use your information to:

• Schedule and manage service appointments
• Send appointment reminders and service updates
• Respond to inquiries and customer support requests
• Process payments and invoices
• Improve our services and customer experience
• Send promotional offers or maintenance reminders (if opted in)

SMS/Text Messaging

By providing your phone number, you consent to receive text messages from Andy's Plumbing regarding appointments, service updates, invoices, and customer support.

• Message frequency may vary.
• Message and data rates may apply.
• You can opt out at any time.

We do not sell or share your mobile information with third parties for marketing purposes.

Information Sharing

We may share information with trusted third-party service providers who help us operate our business, such as:

• Payment processors
• Scheduling software providers
• Customer communication platforms

These providers only receive the information necessary to perform their services and are required to keep your information secure.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information where applicable

To make a request, contact us using the information below.

Cookies and Website Analytics

Our website may use cookies or analytics tools to improve website functionality and understand visitor behavior.

Contact Information

Andy's Plumbing
2200 Roberts St. 
Muskegon, MI 49444
Phone: 231-780-8923
Email: info@andytheplumber.net

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.